Privacy Policy - AMFISS PVT LTD

Privacy Policy for AMFISS Pvt Ltd

Last updated: 19-Nov-2025

At AMFISS Pvt Ltd (“AMFISS”, “we”, “us”, “our”), accessible from https://www.amfiss.com/, your privacy is our top priority. This Privacy Policy describes the types of information we collect, how and why we use it, how we store and protect it, your rights, and how you can contact us about your data.

1. Scope

This Privacy Policy applies to information collected via our website and online services. It does not apply to data collected offline, through third-party websites, or by other means.

2. Consent

By using our website, you consent to this Privacy Policy and our terms for collecting and processing your personal information as described herein.

3. Information We Collect

We collect data to provide tailored travel and maritime services, process requests, comply with regulations, and enhance your experience. Information may include:

Contact details: Name, email, phone, address.
Account details: Username, password (hashed/encrypted), company, communication records.
Travel data: Passport details, visa status, bookings, itineraries, preferences, special requirements.
Maritime data: Seafarer records, crew lists, maritime documents (e.g., INDOS, CDC, course enrollments), ship or voyage details.
Payment data: Transaction/payment method, billing address.
Usage & technical info: IP address, browser/device type, site usage logs, cookies.
Other data: Any messages, forms, or attachments you voluntarily submit.

You will always be informed at the point of collection why the information is needed.

4. How We Use Your Information

To provide, personalize, and improve our travel and maritime services.
To process and confirm bookings, permit applications, seafarer documentation, and client requests.
To fulfill legal and regulatory obligations (including sharing data with authorities where required).
To communicate important updates, confirmations, and customer support.
For analytics, security, and website improvement.
To prevent fraud, unauthorized activity, or misuse of our services.
For limited marketing and promotional communications (with your consent).

5. Data Sharing & Disclosure

We do not sell your personal data.
Information may be shared only with trusted third parties (such as payment providers, travel partners, maritime authorities, or government agencies) when required to deliver your service or comply with law.
Maritime-specific data may be shared with port/immigration authorities and regulatory agencies when legally required.
All partners adhere to strict data protection and confidentiality agreements.

6. Log Files

Standard log files record IP address, browser, ISP, visit date/time, referrer, and movement through the site. These logs help us analyze trends, administer the website, and identify/troubleshoot issues, and are never linked to directly identifiable individuals.

7. Cookies and Tracking

AMFISS uses cookies to improve user experience, remember visitor preferences, and analyze web traffic.

You may disable cookies in your browser settings, but some features may not work as intended.
We may embed third-party tracking and analytics (e.g., Google Analytics, trusted ad providers), but we do not have access to data collected by third-party cookies.
You may opt out of Google’s analytics/tracking as per Google’s Ad Policy.

8. Security

We use reasonable physical, technical, and organizational security measures to keep your data safe (e.g., encryption, secure servers, access controls).
Access to sensitive information is limited to those with business necessity and is regularly reviewed.

9. Data Retention

We retain your personal data only as long as necessary for providing services, completing legal or regulatory requirements, or until you request deletion (subject to legal limitations). Maritime and regulatory records follow mandated retention schedules.

10. Your Rights

You may, at any time:

Request access to your personal information.
Ask for corrections or updates.
Withdraw consent or request erasure (where possible).
Request data portability (where applicable).
Restrict or object to certain data uses.
Contact us to exercise these rights at privacy@amfiss.com or by phone at +91 7012463474

11. Children’s Privacy

We do not knowingly collect or process data from anyone under 18 without verifiable parental consent. Parents/guardians can contact us to have such information promptly removed.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and significant changes may be notified directly to users. Please review this page regularly.

13. Contact Us

For privacy questions, concerns, or to exercise your data rights:
AMFISS Pvt Ltd – Data Protection Officer
Email: privacy@amfiss.com
Other queries: info@amfiss.com
Phone: +91 7012463474
Address: Sunrise Building, 71/805B2, AMFISS PVT LTD